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Experienced Doula Care for Life’s Final Chapter

Making the journey more peaceful for you and your loved ones.Call today for a free consultation. (434) 202-8887 At IKOR of Charlottesville, we understand that the journey towards life’s final chapter can often be challenging and overwhelming. That’s where our End of Life Doula services come in, offering immediate, compassionate, and non-medical support to those at the end of life and their loved ones. In these significant moments, you shouldn’t have to face the journey alone. Our doulas serve as steadfast companions, providing reassurance, guidance, and a safe space for you to express your needs and wishes. Our goal is to ensure the final journey is as peaceful and meaningful as possible, honoring the life lived, and supporting loved ones during this pivotal time. Our End of Life Doulas are ready to help facilitate a transition that respects your dignity and personal values. Don’t hesitate to reach out. Call us today for a free consultation to explore how we can support you and your loved ones during this significant phase of life. How we can help: Companion to the dying and loved ones: Offering emotional, spiritual, and practical support during this challenging time. Comfort and Dignity: Proposing interventions to ensure the person’s comfort and dignity are maintained. Resolving Unresolved Issues: Helping facilitate discussions around unresolved issues or complex family dynamics. Vigil Planning: Assisting with vigil planning and care, providing comfort instructions. Meet Your End of Life Doula, Anne Sweazey Anne Sweazey is your dedicated End of Life Doula at IKOR of Charlottesville. She holds a BSN in Nursing from the University of North Carolina and has a rich professional background that includes being a registered nurse and a licensed acupuncturist. Anne is passionate about life advocacy, going beyond medical needs to support clients and their families during the last stage of life. She blends her intellect and compassion seamlessly, easing the journey towards life’s final chapter. When she’s not attending to clients, Anne is an outdoor enthusiast and an avid kombucha brewer. She brings this zest for life to her work, helping families navigate this significant phase with dignity and peace. Trusted End of Life Care from IKOR of Charlottesville IKOR of Charlottesville, led by Managing Director Katie Caverly, is your trusted partner in managing the challenges of aging and end-of-life transitions. Our team is devoted to providing integrity, knowledge, objectivity, and reliability. We work collaboratively with our clients to respect their values, understand their fears, and advocate for their needs. Our comprehensive geriatric care and patient advocacy services are designed to provide reassurance and practical solutions. Call Today for a Free Consultation (434) 202-8887 Request More Information

Making Aging in Place Easy in Charlottesville

There are many questions to answer as we grow older, and one of the biggest is where to live. For many seniors, staying put creates an invaluable sense of comfort and security. Aging in place is more than just staying in one’s home. It’s remaining connected to the neighborhood and community as well as family, friends, and acquaintances. It’s the familiarity of the local pharmacy, grocery store, and that favorite restaurant. Aging in place is about remaining connected to the people and places who have been part of one’s life for so many years. With planning, and occasionally a bit of assistance, aging in place can be a good, safe option for many seniors. Making a Plan – The Key to Successful Aging in Place When beginning the planning process for aging in place, there can be so many things to consider it can feel overwhelming. That’s where IKOR of Charlottesville comes in – our trained geriatric care managers know where to start. How you want to grow old starts with a basic question, “what do you want?” It may sound like a simple question, but it is one that our clients have rarely explored deeply. With the right guidance from our life care management team, we help our clients develop a road map for how they want to age, and we help them ensure it’s achievable within their means. Making Home Safe Safe aging in place starts by ensuring the home environment is safe. As we age, mobility and agility decline leading to an increased risk of falling and the need for adaptive mobility devices. Initially, aging in place means paying closer attention to items such as area rugs, extension cords, and loose stairs – all of which can lead to accidental trips or falls. Often, brighter lights are needed in the kitchen and bathroom to make it easier to see. Doorknobs and faucets may be changed to levers to make them easier to operate. For seniors with mobility challenges, living in a home may require more extensive home modifications such as wider doorways and a stairlift to ensure comfort or safety. Reaching into the bottom of the washer, or bending down to get clothes out of the dryer, may require different appliances or modifying the laundry room to minimize bending and reaching. At IKOR, we know what investments to prioritize that will make a home safer. Our geriatric care managers are experienced registered nurses with years of clinical experience who often notice little details during a home safety assessment that others miss. Connecting to Services and Professionals  Aging comes with a unique set of challenges. While medical or physical challenges often come to mind first, ensuring one’s financial and legal affairs are in order is just as important. It doesn’t take much searching on the internet to find heartbreaking stories of families who wish they had taken the time to understand their loved ones’ care preferences. In these stories, the families only realize this after their loved one has become incapable of making their decisions. Our experienced patient advocates help guide this conversation raising topics that otherwise might be overlooked. We carefully document these care preferences and help our clients create advance directives. When our clients don’t have up-to-date estate planning documents, we can help them find a lawyer or financial planner specializing in elder law. We remind our clients to review these documents regularly and update them as needed. We can also help guard against undue influence. It isn’t uncommon for a senior to need a bit of extra help around the home. In cases where in-home care would help maintain independence, IKOR of Charlottesville can recommend the best in-home care providers based on our client’s needs. We work with our client and the in-home care company to develop a care plan and ensure everyone is on the same page. Navigating the Medical Maze IKOR’s Registered Nurse Advocates  have a deep understanding of the medical system and senior’s unique needs. We handle it all, from coordinating communication between specialists and primary care physicians to setting up follow-up appointments and arranging transportation as necessary. In addition to Registered Nurse Advocates, our life care management team includes personal needs … Read more

Empowering Geriatric Care Managers with Technology

Living well is about far more than just physical well-being. Overall health – social, mental, financial, and environmental factors – is essential to happiness and life quality. Helping our clients manage all aspects of their health requires organization, collaboration, and occasionally creativity. Our people are at the heart of everything we do, but it’s important to ensure that they have the systems and processes in place to help them succeed. At the center of our operations is our care management software, CareTree. Through this HIPAA-compliant system, we track cases, collaborate as a team, and securely communicate with clients, their family members, and care providers. Delivering Excellent Care Management with the Right Software In 2016, we set out to be the premier provider of geriatric care management and life care management services in the Charlottesville area. From our beginning, we knew there were several key ingredients for success. First, research has shown team-based, interprofessional collaboration is one of the most important factors for improving healthcare outcomes; so, we set out to build a diverse team of experienced professionals. Next, we sought a technology platform to manage all of the information that pertained to our clients’ needs and well-being. We could spend a lot of time explaining the nuances of selecting a heterogeneous information management system, but to be succinct, we needed a system that could securely store many different forms of data – everything from case notes to x-rays; lab results, to legal documents. Finally, our technology platform needed to be simple to use yet powerful enough to help our team find the exact piece of information about a client’s case quickly. The result of this search was a highly customized case management software solution from CareTree. Client-Centered Life Care Management Truly effective client-centered life care management can only happen when all care team members are on the same page. Our software plays a key role in keeping team members up to date and facilitates secure information sharing, not only internally but also with our clients and their designated family members. Client & Family Communication Not all of our clients are tech-savvy, and they don’t have to take full advantage of IKOR’s services. For our clients who are, our software platform gives them access to their information and allows them to send secure messages to their geriatric care manager or other members of their life care team. For adult children living outside the Charlottesville area, our software gives them an “always-on” window into the care their parents are receiving. Our software puts an end to the phone tag game that often occurs between care managers and busy adult children. When we selected software, we wanted to make sure it was easy for everyone to use. Our clients and their adult children often remark that they appreciate the “feed-style” form of information that they’re accustomed to seeing on other popular platforms and the intuitive user experience that makes communicating with the IKOR team a breeze. Our software offers text message alerts to notify clients and family members when an important and relevant update has been posted. Text messages are HIPAA-compliant. If potentially sensitive information is part of the update, the message recipient will be directed to the family portal to log in and review the update. Patient Advocacy Our geriatric care managers are highly experienced registered nurses ready to help our clients navigate even the most difficult medical challenges. To be an effective patient advocate, they need quick and reliable access to our client’s information. Should a crisis strike, our software enables secure access to a client’s vital medical history enabling the geriatric care manager to provide the emergency medical professionals with accurate information at a moment’s notice. Treatment Plans & Medication Analysis Ensuring our client’s best possible healthcare outcomes is one of the key roles for our geriatric care managers. Ensuring treatment plans are in sync and medications are balanced is crucial. Unfortunately, our fragmented healthcare system means specialists and primary care physicians aren’t always on the same page. This can lead to inefficient or contradictory treatment plans and sometimes even adverse interactions between medications. Our software gives our geriatric care managers a bird’s eye view of treatment plans and medications. … Read more

How We Bill for Our Services

When you or your loved one faces changed circumstances related to aging, complicated billing systems are the last thing you need to worry about. We understand, and that’s why IKOR of Charlottesville created the Clear Bill Promise. It’s our way of assuring you that you’ll never be surprised by a service charge and that you’ll understand each item that appears on your monthly bill. IKOR’s Clear Bill Promise IKOR of Charlottesville’s billing is simple and straightforward. Our services are billed hourly in 6-minute increments. Each line-item that appears on your invoice will have an easy-to-understand description. There are no service minimums, and we don’t have hidden fees or monthly retainers. If you don’t use our service during a given month, you won’t receive a bill. Starting Service with IKOR To be the most effective advocate for you and help you age the way you want to age, your life care management team will spend the first few months getting to know you, your preferences, and your future goals. Depending on the services you’ve hired us to perform, we may also gather and organize essential life documents. We’ll collect and organize medical history and care records for clients using our geriatric care management services during the first month. It is not uncommon for your first few bills with IKOR to be higher, as getting to know you takes time. We often say that we’re a surrogate son or daughter, but unlike your actual children, we don’t know everything about you, so it takes us time to get caught up. Monthly Services You will receive an invoice for the previous month’s services at the beginning of each month. We bill for our time in 6-minute increments. The time you are billed is listed on the invoice, along with a clear description of what we did during that time. There are no service minimums, no retainers, and no monthly fees. If you don’t use our service, you don’t receive a bill. That’s the IKOR Clear Bill Promise. Working with Elder Care Professionals We develop a life care management plan for each client based on their needs, preferences, goals, and dreams. Occasionally, we’ll require outside help to fulfill the plan. An outside professional could be a financial planner, an in-home care agency, an elder law attorney, or another elder care professional. Before we engage an outside professional, we’ll present you with several options and make sure you understand how these businesses bill for their services. Once you’ve selected a professional, you’ll pay them for their services directly. At your request, we can liaison with them to make sure everything runs smoothly. Your well-being is our top priority. To ensure that there is never a conflict of interest, or even the perception of one, we never accept referral or finders’ fees from the professionals we recommend. Ensuring a Safe Place to Age Whether you are choosing to age in place or looking for that dream retirement community, IKOR of Charlottesville’s life care management team will help ensure your safety wherever you decide to call home. When we help a client age in place, we typically start with a home assessment. During the assessment, your Registered Nurse Advocate will look for items that can commonly cause trips or falls. They will also help you plan for your future needs. For example, knobs on faucets and doors can be harder to turn as we age, so it might make sense to change those fixtures to levers. Replacing light bulbs with high-output, energy-efficient LEDs can make it easier to see in places such as the kitchen, bathroom, and workspace. Occasionally, more in-depth home modifications or repairs are needed. In these instances, we’ll recommend contractors who have the right skills to make the required modifications, such as constructing a ramp, installing a chair lift, or widening doorways. When we recommend these outside professionals, we’ll give you several options to choose from. We will provide quality assurance and liaison with them to ensure they’re doing quality work that meets your expectations. You’ll pay these professionals directly for their services, and we will get bids to ensure you’re paying a fair price for the work. A Partner to Help You Age … Read more

The Benefits of a Having Geriatric Care Manager

Whoever said, “getting older isn’t easy” certainly wasn’t lying. The marvels of modern medicine have helped us live longer, healthier lives. Still, it has also created a lot of complexity in the healthcare system. As we’ve lived longer and healthier lives, entire industries have formed to cater to a senior’s every desire and help them overcome every challenge – truly, there have never been more choices on how to age than there are right now. Unfortunately, all of this has come at a cost. Seniors and family caregivers routinely report feeling overwhelmed and express a lack of confidence about the choices they’re being asked to make. These feelings often mean seniors put off important decisions that would help them live a better quality of life. Table of Contents Shifting to Proactive Healthcare Management Geriatric Care Managers Guide Seniors Through the Aging Process Fostering Independence While Growing Older IKOR of Charlottesville’s Comprehensive Approach to Geriatric Care Management The Value of Hiring an IKOR of Charlottesville Geriatric Care Manager It’s Time to be Proactive About Healthcare and Aging Healthcare is historically reactive, treating ailments as they come up. But waiting until the point of an emergency is always less than ideal. Individuals who take a reactive approach tend to have worse health outcomes, spend more money on care, and experience increased stress and anxiety – both of which can lead to further health complications.  Being reactive hinders one from being in control of their situation. When a senior suddenly has a reason to need assisted living, for example, a reactive response can leave them feeling negative, hurt, and resentful. They may not adjust to their new living arrangements as well.  Studies have shown that seniors who are less proactive regarding their care are at greater risk for poor health outcomes, including depression. By taking a proactive approach, seniors can regain control of the decision-making process and improve their quality of life.  Proactive Healthcare Management Helps Seniors Live Better By being proactive with potential healthcare decisions, seniors have a say in establishing the quality of life they see for themselves as they age. This is comforting for adult children as they are not left decisions based on assumptions of what their parents want.  For seniors and their families, proactive healthcare management can lead to: Fewer out of pocket medical expenses Better doctor/patient communication Improved independence Safer aging-in-place Increased access to senior-focused resources We’re all familiar with the phrase “a good offense is the best defense,” and the same is true when it comes to one’s health. When selecting a professional to help a senior be proactive with their care, it is important to find a professional with the right training and experience.  Geriatric Care Managers – Expert Guides for Aging Geriatric care managers are advocates for seniors and their families. Traditionally, an advocate thought of as a “supporter, believer, sponsor, promoter, campaigner, backer, or spokesperson.” A geriatric care manager is all of these. Their goal is to educate, support, and speak up for their clients. With a geriatric care manager at their side, seniors are empowered to make informed decisions about their care while planning ahead for future needs. As healthcare becomes more complex, working with a professional to navigate the aging process can be highly beneficial. With a geriatric care manager, families focus on their loved ones while knowing a professional is handling the important details.  Respected Care Managers in Charlottesville At IKOR of Charlottesville, our geriatric care managers are often thought of as surrogate sons or daughters because of the personal roles they take on. Our care managers are highly trained registered nurses who have a deep understanding of both the aging process and seniors’ unique needs.  While the aging process is new to the senior, our geriatric care managers have walked down this path with seniors and their families numerous times. Their knowledge gives seniors the upper hand over aging as they navigate a fragmented healthcare system and deal with the other nuances of growing old. IKOR’s geriatric care managers take time to get to know each client to understand how they want to age. The geriatric care manager then leads the rest of the IKOR life care management team … Read more

Our Coronavirus Response & Plan

At IKOR of Charlottesville, our clients’ well-being is not just a priority, it’s our founding and guiding principle. During this time of heightened awareness and concern regarding the Coronavirus (COVID-19), we wanted to share with you the extra precautions we’re talking among ourselves and with our clients.  New Procedures for IKOR Staff Members: Travel & Large Gatherings – The CDC and public health officials are advising against non-essential travel and recommending everyone avoid large gatherings. We are taking these warnings seriously. Employees must report travel and large events that they have attended to the Managing Director so that their risk of exposure can be assessed, and appropriate action can be taken to minimize the risk of transmitting the virus to others. Personal Care – We are fortunate to have experienced nurses on our team. Our RN Advocates have reviewed preventative health measures with IKOR staff members. These preventative measures include refreshers on proper handwashing, cleaning and disinfecting, and staying home if an individual is feeling sick.  As owner, I have taken special care to make sure my team understands that staying home due to illness will in no way jeopardize their employment. Personal Contact – Our employees will no longer shake hands with or embrace clients, vendors, and others we come in contact with during our day. When practically possible, we will follow the CDC social-distancing recommendation of maintaining six feet of distance between individuals. Conducting Business and Serving Our Clients: Caring for you is our top priority. Our RN Advocates will continue to attend important doctors’ appointments, and most client hospitalizations. We will be pausing all non-essential client visits for both clients living at home and in senior communities. This policy will be evaluated regularly, and non-essential home visits will resume once it has been deemed safe. For clients that are concerned about their prescription medications being refilled, please contact Kathy Allerton, IKOR Case Coordinator. She will work with your RN Advocate to develop a plan. We are in contact with other service providers, including homecare agencies and senior communities, to discuss their plans to address potential caregiver shortages.  Currently, we are not seeing such shortages impact our clients and will be monitoring this subject on an ongoing basis.   Keeping Yourself Safe and Minimizing Your Exposure: Follow proper hand-washing techniques.   Try to maintain a social space of six feet between you and other people. Call ahead before visiting a senior community as many are now limiting visitors. This situation is unprecedented and evolving quickly.  Please seek information only from the most reliable sources such as the Centers for Disease Control and Prevention (CDC). Even as this situation forces us to cut back on in-person client contacts, all of us at IKOR remain deeply committed to the health of each and every one of our clients and families.  Should you have anything you would like to discuss or need extra help or reassurance, please contact IKOR’s Case Coordinator, Kathy Allerton by sending a message or calling 434.202.8887. 

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Become a Client

Since 2016, IKOR of Charlottesville has been helping individuals, families, and professionals across Central Virginia manage the complexities of life. How We Work: We carry comprehensive insurance, bill in 6-minute increments, invoice monthly, document everything in our HIPAA-compliant database, and always maintain our Integrity, Knowledge, Objectivity and Reliability. There are no monthly minimums or term commitments. We are IKOR. If you are looking to send us a general inquiry, please click here for our contact form.

Welcome to IKOR of Charlottesville

Every day, IKOR’s Geriatric Care Managers, Registered Nurse Advocates, and Personal Needs Coordinators help clients live safely while fostering independence. Katie Caverly, owner and managing director of IKOR of Charlottesville, discusses life care management and how her firm helps area seniors age with grace and dignity on their terms. Ready to learn more about IKOR? Contact Us Today.

Assisting Executors with Estate Administration

Serving as the estate executor/administrator for a friend or family member is an enormous undertaking and requires considerable time, knowledge, and running around. When a non-attorney first agrees to serve as a loved one’s executor, we find that most don’t fully comprehend the work involved and can quickly become daunted by the responsibility they now face. IKOR can share the work by contacting utility companies to terminate services, delivering or retrieving documents from the County/City Clerk’s office, inventorying and securing estate assets, arranging and overseeing realtors and appraisers, drafting communications to heirs, and a host of other non-legal tasks.

Concierge Services

We know life is busy and that the day-to-day tasks that absorb our time can seem never-ending.  Let IKOR take some of the burden of life’s general demands off your shoulders.  Whether it’s arranging a hair appointment, dropping documents off at your attorney’s or tax preparer’s office, or shopping for the perfect outfit for your granddaughter’s wedding, our concierge services combine reliability, personalization, and ease.

Contact Us

To learn more about how geriatric care management services, patient advocacy, or comprehensive life care management services can benefit you, contact us today. , Email: katie.caverly@ikorcharlottesville.com Phone:

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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THE WEBSITE By using our Website located at the URL and any other Website provided by (d/b/a ) (collectively, this “The Website”) you are indicating your acceptance of the terms, conditions, agreements and other obligations contained herein and in our privacy policies and other policies available on The Website (referred to collectively as the “Terms of Use”). If you do not agree with any part of the Terms of Use, you must not use The Website. Please note that the Terms of Use only pertain to your use of The Website and the information, documents and content on The Website. Additional terms and conditions may apply to products and services offered by us on The Website or otherwise. The Terms of Use is the entire agreement between you and us regarding your use of The Website. Our Services The information provided in The Website is not intended to, nor should it in any way, replace medical consultations with qualified health or medical professionals to meet your individual health or medical needs, or those of your loved ones. Any information obtained through The Website, pertaining to any care matter, is provided without the benefit of a thorough professional assessment and evaluation and therefore cannot be relied upon as a professional opinion or a recommended course of action in your specific situation. Please keep this in mind while making use of The Website and the information, documents and content provided on The Website. Modifications to Terms of Use or The Website reserves the right, at any time, without notice, to modify, alter, update or remove portions of the Terms of Use or The Website without liability to you or any third party. Please check the Terms of Use from time to time as your continued use of The Website signifies your acceptance of any changes, additions or deletions. If an individual who uses or visits The Website wishes to review or request changes to any of his or her personally identifiable information, he or she may contact to request a review or change. Consumers will be notified of any material changes to via an alteration to the policy on this page of The Website. This Privacy Policy is effective as of March 1, 2019. Restrictions On Use of The Website and Its Contents The Website is owned and operated by . All information, documents and content appearing on The Website, including without limitation the text, site design, logos, graphics, icons and images, trademarks and service marks, and copyrighted material, as well as the selection, assembly and arrangement thereof, are the sole property of . You agree to use the information, documents and content of The Website only for your personal use and for no other purpose. Subject to the Terms of Use, grants you a non-exclusive, non-transferable, limited right to access, use and display The Website and the information, documents and content on The Website. We authorize you to download and print the information, content and documents on The Website solely for your personal, noncommercial viewing, browsing and shopping purposes. The authorization of use granted to you in the Terms of Use is not a transfer of title and your use is subject to the following restrictions: (1) any other copying, use, modification, reproduction, performance, display, incorporation into any other Website or other work, mirroring The Website, framing The Website, or redistribution, retransmission or publication of any downloaded material is strictly prohibited without our express written consent; (2) you agree not to change or delete any copyright, trademark or other proprietary notices from any copy of the information, content and documents which you download or print from The Website; (3) you agree not to interrupt or attempt to interrupt, in whole or in part, the operations of The Website; and (4) you agree not to transfer the information, content and documents from The Website to any other person unless you give them the Terms of Use. Rules of User Conduct By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library or other interactive service that may be available to you on or through The Website, … Read more

Privacy Policy

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Services for Professionals

As a trusted advisor to seniors, individuals with disabilities, and their families, we understand how valuable your time is and the importance you place on being helpful. By working with , you can prioritize the specialized work you do and use to help you meet your client’s other needs. Whether you need help selling an asset, communicating to heirs, gathering documents, inventorying assets, or terminating utilities and other personal services on behalf of an estate, IKOR can carry the administrative burden and leave the legal and financial planning work to you. We understand your reputation is based on the quality of advice you provide your clients. When you make a referral to us, we will always work to protect the relationship you have with your client. What to Expect When You Work with Us Responsiveness: We are prompt to respond to your questions, and will always take the time to help you understand our recommendations. We are proactive in our communication and will keep you informed every step of the way. Focus: Our attention to detail sets us apart. Our Managing Directors, Registered Nurse Advocates, and Personal Needs Coordinators have all received special training and carefully document all details related to your client’s case. Confidentiality:  We understand that you may handle the very intimate details of your client’s life. We will always go above and beyond to ensure your client’s confidentiality, and that their privacy is maintained. Outcome-Driven: We take an active role, partnering with you, to address the challenges your clients are facing and help set them on a path to a fulfilled life. Top Services for Professionals Quality Assurance Simple Bill Pay Patient Advocacy Assisting Executors with Estate Administration Coordinating In-Home Services Predatory Behavior & Financial Exploitation Mitigation View All Services

Services for Families

Whether you are caring for an aging parent or planning for the future of your child. Once you’re no longer able to care for them, IKOR is able to care for them. Commonly, families will contact us to help them manage the delivery of in-home care services, coordinate and oversee home repairs, or simply to gain the peace of mind that having a trained professional looking out for your loved one brings. Our highly customizable service options can meet almost any need. Top Services for Families Regular Updates & Communication Attending Doctor Appointments Coordinating In-home Services Concierge Services Quality Assurance Patient Advocacy Coordinating Living Arrangements Assisting Executors with Estate Administration View All Services

Our Customers

Whether you need geriatric care management, patient advocacy, or help coordinating home remodeling, life care managers orchestrate the delivery of all of life’s services. We assess, plan, and coordinate across a wide range of needs. Individuals From simple bill pay to acting as your patient advocate, our services have brought immeasurable peace of mind to individuals just like you. Families Whether you are caring for an aging parent or planning for the future of your child once you’re no longer able to care for them we can help you. Professionals We know your reputation is based on the quality of advice you provide. We always work to protect the relationship you have with your client. Life Care Managers are the Dots Connecting the Fragmented Parts of an Individual’s Life

Services for Individuals

Are you one of the 13.3 million adults aging without the support of a nearby family member? Perhaps you have family members you can turn to for help, but you don’t want to burden them or add stress to their already busy lives. can help you age safely and maintain your independence. From simple bill pay to helping you plan for your future care needs, or being ready to act as your patient advocate, our services have brought immeasurable peace of mind to individuals throughout the . Top Services for Individuals Durable Power of Attorney Simple Bill Pay Coordinating Home Repairs & Modifications Patient Advocacy Quality Assurance Care Coordination View All Services

Care Coordination

We improve the lines of communication between primary care physicians, specialists, in-home care providers, and others who are responsible for our client’s health. By ensuring our client’s care team is on the same page, we can improve the efficiency of the delivery of their care and minimize duplicative tests, screenings, or procedures. Our Registered Nurse Advocates and geriatric care managers can follow-up on lab results, coordinate follow-up appointments or referrals to specialists, and ensure other care providers are aware of any changes in medications or treatment plans.

Attending Doctor Appointments

Our Registered Nurse Advocates and geriatric care managers are available to attend appointments with primary care physicians and other medical professionals. Our clients can benefit by having an experienced registered nurse at their side during a doctor’s appointment to help them ask questions, understand treatment options, make sense of the doctor’s instructions, and even answer pertinent questions the doctor may have regarding their medical history or medications. Following the doctor’s visit, your Registered Nurse Advocate can help arrange follow-up visits, coordinate referrals to specialists, and answer any questions one has following their appointment.

Regular Updates & Communication

We pride ourselves on our responsiveness and proactive communication with our clients, or their families. Families who find themselves living at a distance from their aging loved ones can gain peace of mind from the updates provides about their loved one’s care and any changes in their condition.