At IKOR of Charlottesville, we handle the details of life and simplify the complexities of aging so our clients can focus on the activities they enjoy and spending time with family and friends. Our client-centered approach goes beyond traditional case management. Using a medically-based, approach our Registered Nurse Advocates and Personal Needs Coordinators identify and facilitate the delivery of essential medical, life care, and in-home care services. Our experienced life care management team can help manage the medical, financial and personal aspects of one’s life.
Katie Caverly, Managing Director
Katie Caverly is the Managing Director of IKOR of Charlottesville and has a versatile background in care management, human resources and product development for large and mid-size corporations. Ms. Caverly holds an MBA and is a Certified Senior Advisor (CSA). She and her Charlottesville staff passionately advocate on behalf of clients’ medical, financial, psycho-social and environmental needs via services that include comprehensive life assessments, POAs and guardianships.
Elizabeth Bowman, RN Advocate
Elizabeth has a BSN from UVA. For the past 14 years she’s worked in an inpatient Skilled Nursing Facility, Adult Neurorehab hospitals, and Home Health in Augusta County and Albemarle County. Elizabeth has been an RN Advocate with IKOR since 2016. Elizabeth is certified to administer and score the Montreal Cognitive Assessment (MoCA). She is passionate about advocating for her clients’ desires and honoring their wishes, both medically and for the care they receive, whether it be at home, in the hospital, or in a facility. She has lived in Albemarle County for the past 35 years. When not working she enjoys gardening, singing, and spending time with her grandchildren.
Denise Murray, RN Advocate
Denise is a health care professional with decades of experience in acute and critical care nursing, the last 10 years of which were at the University of Virginia primarily as a staff nurse in the Medical Intensive Care Unit (MICU). She also worked in UVA’s Bed Control Center as an RN Coordinator and outside hospital triage nurse, and later as an Inpatient RN Case Manager who covered in all of the adult inpatient care units and ICUs. Denise’s experiences have afforded her well-rounded knowledge in nursing-care science as well as insights into hospital operations, including discharge planning and patient advocacy in the face of industry-wide challenges. Certified to administer and score the Montreal Cognitive Assessment (MoCA), Denise enjoys applying her experience to IKOR cases, and helping clients achieve the highest quality of life possible regardless their circumstances. Finally, Denise is an accomplished violinist and intimately involved with the Crozet Orchestra.
Laura Bartlett, Personal Needs Coordinator
Laura joined IKOR of Charlottesville in 2018, and assists clients with their non-medical tasks such as bill pay, estate inventories, insurance claims, real estate transactions, caregiver and other appointment scheduling. Laura comes to IKOR with more than 10 years’ experience in writing personal, home and auto lines of insurance. Most recently, Laura’s practice has focused on helping customers with the Medicare, life, health, disability and long-term-care insurance needs. A certified Chartered Life Underwriter (CLU) – a professional designation reserved for those focused-on insurance and estate planning – Laura brings a wealth of applicable experience to the IKOR team, as well as a ‘daughter’s touch’ to tasks as personal as home decorating, clothes shopping, and serving as a sounding board amidst complex family dynamics. A native of Charlotte, North Carolina and graduate of Appalachian State University, Laura and her husband recently moved to Charlottesville from High Point, NC. She enjoys playing tennis, watching sports and visiting Wineries in Virginia.
Jeanine Werner, Administrative Assistant
Jeanine has a 30 year background in commercial real estate investment, development and management. She managed various types of properties, and was responsible for a medical portfolio consisting of over 150,000 square feet. A highly experienced administrator, Jeanine directs our back-office operations such as maintaining client profiles in CareTree, organizing client’s mail and bill pay systems, hunting down important documents and information on behalf of clients and – generally speaking – keeping the IKOR wheels on the bus. Jeanine is keenly aware of the challenges associated with the ailing and the elderly having converted real estate to comply with the Americans with Disabilities Act (ADA). She enjoys cooking, music and spending time with dogs. Jeanine keeps a jar of dog treats on her desk; as a result, she’s rapidly become the favorite of the Berkmar office building’s resident dog, Jake.
Registered Nurse Advocates
Our Registered Nurse Advocates are highly experienced professionals with supervisory or management experience in the nursing field. Registered Nurse Advocates have received specialized training giving them a unique understanding of patient advocacy, and all Registered Nurse Advocates are certified to administer the MoCA, the prevailing cognitive assessment tool. They help our clients and their families navigate the complex and fragmented healthcare system.
Personal Needs Coordinators
Our Personal Needs Coordinators are experienced professionals who provide guidance, planning, oversight, and implementation of the plans designed to focus on our client’s important life challenges. Personal Needs Coordinators act as an independent, objective party to help make decisions that are in the best interest of our client. From helping the client find an appraiser for antiques or jewelry to helping them liquidate assets or getting quotes and bids for home modifications and repairs, our Personal Needs Coordinators is ready to help our clients make informed decisions.