We pride ourselves on our responsiveness and proactive communication with our clients, or their families. Families who find themselves living at a distance from their aging loved ones can gain peace of mind from the updates provides about their loved one’s care and any changes in their condition.
Whether you’re a senior who is finding it increasingly hard to manage your daily finances, or you are an adult child who has noticed financial decline in your parents, offers bill pay services. These services help seniors remain independent while minimizing the risk of falling victim to a scam or having late payments on accounts. Our simple bill pay services are flexible and designed to meet your needs. Your Personal Needs Coordinator can come to your home to pay bills with you, or handle paying your bills without bothering you. When we complete paying your bills, you will be provided with a detailed accounting of the bills we paid. We will always review your bill for accuracy and question the biller should we believe you have been incorrectly charged.
is trusted by the courts to advocate and manage the affairs of the most vulnerable in society. Guardianship is an undesirable situation for any individual to find themselves in. To learn how you can avoid court-ordered guardianship, please visit our essential life documents resource page.
If you have found yourself acting as the power of attorney or guardian of a loved one and are overwhelmed by the responsibility you now bear, you can turn to for help. As your agent, you remain in control while we handle the administrative tasks and help you make the decisions that are best for your loved one.
is experienced serving as the durable power of attorney for healthcare, finances, or both. Whether you are aging alone and want peace of mind, or you want to avoid family politics, our durable power of attorney service ensures you are protected should you become incapacitated and unable to make your wishes known.
Because medical billing errors have become commonplace, experts recommend not paying a medical bill unless the information on the bill is understood. has the necessary expertise to understand your insurance company’s explanation of benefits or Medicare’s coverage, ensuring your bill is error-free and you are not being overcharged. Should we find errors, we can work with the biller on your behalf to correct the error.
Surveys routinely find consumers don’t understand their insurance benefits and are likely leaving money on the table, or paying for medical services their insurance should cover. ’s Personal Needs Coordinators are skilled at reviewing insurance policy coverage and explanation of benefits to ensure a beneficiary is receiving the benefits they are due. Our Personal Needs Coordinators also understand government benefits. They can help guide you through the application process and the appeals process or recommend expert assistance should you have a complex case.
Our team of life care managers includes highly experienced Registered Nurse Advocates and geriatric care managers. They attend doctor appointments with clients, help our clients understand treatment options, coordinate care between primary care physicians and specialists, and ask questions to ensure our clients are getting the best care and treatment options available. To learn more about how patient advocates can improve the quality of an individual’s healthcare, visit our patient advocate page in the resource center.